Chrous Call Australia launches hosted Mobility Solution.

by choruscallaustralia

Chorus Call Australia, has deployed LifeSize ClearSea and LifeSize UVC Multipoint to enable its users to collaborate in high-definition video on PCs, Macs and mobile devices. The service allows Chorus Call clients to remain connected beyond the boardroom by using laptops, Android phone, tablets and devices to participate in video conferencing calls.

LifeSize ClearSea allows mobile users to seamlessly and securely connect to any standards-based video collaboration system or infrastructure within seconds, while LifeSize UVC Multipoint brings scalability to the solution, enabling the connection of multiple parties. In addition to high definition video and audio, LifeSize ClearSea offers collaboration tools such as real-time data sharing, text chat, far-end camera control, easy switching of camera views and a centralised contact list.

Chorus Call is the first Australian organisation to offer LifeSize ClearSea as a video conferencing service to clients. It has deployed the solution across a number of data centres throughout the country to ensure consistently fast response times for all users, no matter where they are located.

With mobile device use on the rise, tools like LifeSize ClearSea are incredibly valuable for businesses of all sizes. Since being previewed to Chorus Call clients in November 2012, more than 70 organisations have already signed up for the mobile and desktop service. The majority of these organisations are using LifeSize ClearSea as a complement to their existing room or desktop-based video conferencing arrangements, enabling executives who are away from the office to continue to check in to meetings and discuss issues with staff.

“Work patterns are changing and the need for workplace flexibility is only going to increase,” said Morley Foster, chief executive officer of Chorus Call Australia. “A lot of customers are looking for a mobile capability that doesn’t require investing capital in building their own solution. They also want security and the ability to add participants without any degradation of service. LifeSize ClearSea allows us to meet this need by providing a scalable, high-definition video communication service that crosses all major platforms, offers excellent resolution and is easy to use.”

“Technology has become so pervasive that people expect it to work any time, any place,” added Simon Claringbold, general manager and vice president of LifeSize, Asia Pacific. “They aren’t interested in the details and they don’t like making allowances for services that can’t cater for their particular device or circumstances. Chorus Call recognises this and makes video communications a simple process for organisations to keep everyone connected.”

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About Chorus Call
Launched in 2003, Chorus Call Australia has quickly become the preferred supplier of organisations seeking quality and value in the conferencing service provider. Chorus Call’s state of the art conferencing services include telephone conferencing, video conferencing, web streaming, announcement and investor relations services, data sharing and video room hire services.

About LifeSize

LifeSize is a pioneer and world leader in high-definition video collaboration. Designed to make video conferencing truly universal, our full range of open standards-based systems offer enterprise-class, IT-friendly technologies that enable genuine human interaction over any distance. Founded in 2003 and acquired by Logitech in 2009, LifeSize, with its commitment to relentless innovation, continues to extend the highest-quality video conferencing capabilities to anyone, anywhere.

HD Video Conferencing Experience

As businesses continue to find better ways to conduct their meetings and make business processes more efficient, technology continues to rise to the occasion and serves as a reliable partner in not only expediting processes and providing unparalleled convenience, but also steadily increasing return of investments and company savings. One of these advantageous technological advancements getting more widely used throughout an extensive range of businesses is video conferencing.

In today’s modern corporate setting where businesses are more often going global and linking with other businesses to form lucrative new ventures, video conferencing has become an indispensable communication medium. Through video conferencing, companies from opposite sides of the world can conduct their business efficiently in the comfort of their own offices, and the millions usually spent by companies for travel expenses are saved.

With such innovative and beneficial business and conferencing solutions at our fingertips, we must ensure that it is used to in the right manner to produce all the benefits it can offer. Not all members of a business may be comfortable with such innovative conferencing solutions and would prefer the old but costly methods of conducting a meeting. To make sure the experience is pleasant for everyone and consequently, easily adopted as part of a company’s standard procedures, certain steps must be followed. Below are some of these steps businesses can follow in order to ensure all members have a
positive first impression and make the most of their video conferencing service.

Before Video Conferencing
· Ensure that all members involved are familiar and comfortable with using video conferencing. This may involve self-guided education, trainings and promotional programs for easy and effective adoption to the system.
· Schedule video conferences and inform all involved people and parties ahead of time.
· Create an agenda to make sure the video conference goes smoothly and tackles all necessary topics. Share this agenda in advance so all those involved will know what to expect and think ahead of what other points they may want to discuss.
· Choose or have a facilitator who can effectively manage the flow of the meeting.
· Have all needed items ready (products, charts, etc.).
· Check that all the hardware (microphones, speakers, camera, lighting) are functioning properly and are suitable for the meeting. The camera should be positioned straight at the people involved showing their upper torso up to their head, and lights should be above the camera, not beside or in front of it.
· Dress appropriately for the meeting. Because a video conference displays all users in one screen, it can be very easy to spot differences or distracting details, like brightly coloured outfits or dangling jewellery.
· Put off or in silent mode all electronic gadgets that may disrupt the meeting.
· Recording meetings is one great advantage of video conferencing and can be very useful for any company. Before you start recording though, you must ask permission from those involved as not everyone may feel comfortable with being recorded.
· If speaking with users from another country and culture, make sure to familiarise yourself with their basic speaking etiquette.

During Video Conferencing
· Speak clearly and slowly, and properly introduce those in attendance.
· Follow the flow of the agenda and pay attention to the proceedings.
· Be polite. Do not interrupt those speaking or make distracting movements or noises. Eating would not be recommended during the meeting as this can cause a lot of noise and be very distracting.
· Try to engage everyone involved. Make them feel their importance in the meeting. Much of the success of your very first video conference and the many to follow will depend upon the users’ initial reactions, so make them feel that it is a success with their participation.
· Do not disclose private or highly classified information during the meeting, such as passwords and sensitive company information.

When you need specialists to provide your business with exceptional conferencing systems, in Australia you can call on Chorus Call. Chorus Call is the preferred supplier for many companies and organisations seeking quality, value and accommodating customer service. They provide state of the art conferencing services including video conferencing, telephone conferencing, web streaming and IR communications.

Chorus Call Australia will make sure that all your video conferencing experiences will produce nothing but positive feedback and great results.

Welcome to 2012

First of all I wanted to thank everyone for a great 2011. It was a great year with much accomplished and many new developments in the market. Similarly, it has been a great start to 2012 with lots going on in the Australian conferencing market.

The first thing I wanted to talk about was the Federal Government Telehealth incentive. This is a fantastic idea put forward by the Federal government to give incentive to regional and rural based medical and aged care practitioners to adopt video conferencing. The first year incentive form the government is over $6000, dropping to around $4000 in July 2012. Chorus Call has developed a product specifically designed for this market. By marrying a LifeSize HD, PTZ Passport unit to a battery powered Ergotron Styleview cart Chorus call is offering a complete package at not much over $7000. These mobile carts are specifically designed for the hospital or aged care environment. They boast 2 hour fully rechargeable battery pack, an anti microbial coating and ergonomic height adjustment. We already have talked about how good the LifeSize units are. Designed specifically for IP HD conferencing these units are quickly catching on at the expense of Polycom and Cisco.

The response has been tremendous. Practitioners are really happy that a finished bundle can be delivered and supported with payment terms that allow for very little out of pocket expense. We have seen some of the packages out there and are a shocked as our customers. We currently have a couple of demonstration carts we are lending to people to have a look at.

Give us a call if you are interested. If you want more information email us or give us a call on 1800 98 88 98.

www.choruscall.com.au