Everyone’s a Winner

Well dear readers and other interested parties Chorus Call’s – ‘win an IPad for your best travel story’ has delivered overwhelming responses and It has taken our judges much deliberation until finally they agreed on the best story.

It is with pleasure that I announce the winner – Ruth Patching from the Royal Australasian College of Surgeons. Next week we will publish the story and provide pictures of the happy winner (and she is extremely happy) along with a recorded interview to share Ruth’s thoughts and feelings.

As that old 70’s band, Hot Chocolate sang – ‘everyone’s a winner babe, that’s the truth’ and Ruth certainly is as we believe our customers are too! The last line in the song is ‘you never fail to satisfy (satisfy)’ and that is what is dynamic about Chorus Call as an organisation and its people.

We always endeavour to deliver superior customer service with our product offerings and strive very hard to solve any problems that may surface and this comes at competitive pricing, innovation and promptness. We do not sell and run, we back up and believe in this as a successful recipe for success ensuring indeed that everyone is a winner.

NEWSFLASH
Chorus Call will be launching an new service unique to teleconferencing in Australia, stay tuned as the launch will be next week on our website. That’s all I am going to say at the moment but we are certain this service is a winner and will become integral in many of our clients business’

…stay tuned…

Continuing Education Technology

This past weekend I spent 2 or 3 hours with a client of ours, ESSA, at one of their annual conventions. ESSA is Exercise and Sports Science Australia. The vision promoted by ESSA is that they will “enhance the health and performance of all Australians through the support of exercise and sports science professionals”. A very noble vision. The group I spent time with was the continuing education group that had representatives from each state and territory in Australia. Even in the brief time I spent with this group the focus I saw on providing better outcomes to their constituents was really great. Most impressive was the great demographics they had. Almost 90% of their growing membership was under 40 years old. To my mind this bodes well for the growth of their profession and organisation. More importantly, I think it bodes well for the adoption of technology to deliver continuing education programs to their members.

ESSA is focused on many of the problems that many similar organisations face. How often do we run events? How can we provide better value to all out members? How do we reach out to our regional and remote members more effectively? I spent about an hour running through some options for using Chorus Call’s services to better reach their constituents. Chorus Call supports many organisations in the delivery of continuing education. The improved penetration of broadband, coupled with the decreasing cost of technology has allowed many of our customers to deliver high quality video tutorials, with slides, live and archived on demand. The ability to control content delivery and access across geographic divides and allowing the end user to participate at a time convenient to them, is a game changer in the CE industry. As video becomes more and more cost effective we will begin to see organisations of all sizes using this high impact medium to provide value to their clients. Other mediums that have been used for years are the voice conferencing and more recently data sharing or web conferencing.

My belief has always been that you need to mix the delivery between the use of technology and face to face. Video does not replace the need for live tutorials, it supplements it. Having a 45 minute voice conference at lunch once a week does not mean that you don’t need the full day workshop once a quarter. These communication tools allows your clients to learn at their pace and take advantage of the medium(s) that are best for their personal situation and learning style.

Teleconferencing’s Unique Diversity

At the RACS Conference in Adelaide

Recently I returned from a week long stint in Adelaide where I attended the Royal Australasian College of Surgeons (RACS) annual conference.

How does a teleconference specialist find herself at a medical convention in Adelaide you ask?

Well, they happen to be a wonderful customer of ours and we wanted to take time out to visit with them and show our support for what they do.

I mention this trip because I still find it amazing the variety of clients we work with here at Chorus Call Australia. One minute I might be connecting Fortune 500 companies from Sydney, and the next farmers from Fremantle. In my time connecting teleconferences and managed events from our headquarters in Brisbane; I have had the opportunity to speak to people from over 50 countries with professional backgrounds too numerous to estimate.

At Chorus Call Australia we believe that conferencing is not only Green, but an extraordinarily beneficial tool. Our services are available 24/7, 365 days a year and are very easy to use.  All you need is a phone for audio conferencing and/or a computer with internet access to use our state of the art DataShare ®. Whether a global corporation, national government entity or a small business, immediate increased productivity can be achieved by saving travel time and maximizing resources.

I’d like to thank the Royal Australasian College of Surgeons for an engaging 80^th conference and look forward to seeing you again next year.

Do you have a Business Travel Horror story?

As part of our new marketing campaign, Chorus Call Australia has been soliciting Business Travel Horror Stories.  In exchange for taking our quick 5 photo survey and submitting a story, takers are entered into our drawing for the New iPad 2 .

If you have a travel story you’d like to share, or would like to enter our random iPad 2 drawing, please visit: http://bit.ly/winiPad2 – Hurry, contest ends 12 April!

We have been receiving some excellent stories so far, below is one of our favourites.

Submitted Story:

"I had to travel from Melbourne to facilitate a training program in Wollongong on one day and another in Sydney the following day. Thank goodness I decided to catch a flight from Melbourne early on the day before. What should have been a four hour trip, at most, turned into a seven hour saga of traffic jams, delayed flights, missed transport connections at the other end and the loss of my car booking because I hadn’t been able to contact the car hire company while I was in transit to advise of the delays.

The following evening I had to drive from Wollongong to Sydney. Most of the trip was fine, until I got to within four kms of my destination. That final stretch took almost two hours as the traffic was at a standstill, for no apparent reason! On line training and conference calls will always be my first preference from now on!"

Qld Premier’s Disaster Relief Fund

Chorus Call donates to the Premier's Disaster Relief Fund

Chorus Call is proudly based in Queensland.

Today Chorus Call Australia Managing Director Morley Foster and National Sales Manager Tanith Gordon met with Labor State Member for Brisbane Central, Grace Grace to make a donation to the Premiers Disaster Relief Fund. Ms Grace (middle) complimented Chorus Call on its generosity and talked about the areas of her electorate that had been affected by the floods. Ms Grace is an active member with strong links to local schools, businesses and the community.

Managing Director Morley Foster said that 10 years of being headquartered in Queensland had led to deep roots within Queensland businesses and government. “This donation is seen as the least we could do to support our city and state.”

iPad 2 Give Away

Chorus Call Australia is beginning a new marketing campaign and we are requesting your help. 

It will only take 30 sec. of your time.
 
As thanks, you'll have a chance to win the new iPad 2!

Please assist us by filling out our short survey 
---> http://bit.ly/winiPad2
 

or Scan with your Smart Phone